How we collect, use and protect personal information.
Last updated: 2 September 2026
Tydemans Residential provides residential lettings, property management and block and estate management services in Wiltshire and surrounding areas.
If you have any questions about this privacy policy or how we use your personal information, please contact us:
Email: admin@tydemansresidential.co.uk
Telephone: 07854 099915
Depending on your relationship with us, we may collect and use information such as your name, address, telephone number, email address, property details, tenancy or leasehold information, correspondence, identification and referencing information, payment or account information, maintenance enquiries and other information you provide to us.
We may also collect limited technical information when you use our website, such as your IP address, browser type and information collected through essential website cookies or security tools.
We may use personal information to:
Under UK data protection law, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely on:
We usually obtain information directly from you. We may also receive information from landlords, tenants, leaseholders, freeholders, resident management companies, managing agents, contractors, referencing providers, public records or other organisations involved in a property or transaction.
Where necessary and appropriate, we may share relevant personal information with landlords, tenants, freeholders, resident management companies, contractors, maintenance providers, insurers, accountants, legal advisers, referencing or credit-check providers, tenancy-deposit providers, utility providers, local authorities, regulators, emergency services, IT and website providers, and other organisations involved in providing or administering our services.
We only share information where there is an appropriate reason to do so and we do not sell personal information.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, resolve queries or disputes, and meet legal, tax, accounting, insurance and regulatory requirements. Different records may therefore be kept for different periods.
We take reasonable organisational and technical steps to protect personal information against unauthorised access, alteration, disclosure, loss or misuse. No internet or electronic storage system can, however, be guaranteed to be completely secure.
Depending on the circumstances, you may have rights to ask us for access to your personal information, to correct inaccurate information, to erase information, to restrict or object to certain processing, and to receive certain information in a portable format. Where we rely on consent, you can withdraw that consent at any time.
These rights are subject to legal conditions and exemptions. To exercise a right, contact us using the details above.
Our website may use cookies or similar technologies that are necessary for the site to operate securely and correctly. If we use non-essential cookies or third-party services that require consent, we will provide appropriate information and obtain consent where required.
Our website may contain links to third-party websites or services. Their privacy practices are controlled by them, and we recommend reviewing their privacy information before providing personal information.
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection. Further information is available from the ICO at ico.org.uk.
We may update this privacy policy from time to time to reflect changes to our services, website or legal requirements. The latest version will be published on this page with an updated review date.
